Frequently Asked Questions
Everything you need to know about your gear and orders.
How do I know which size of athletic gear to order?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself or your current equipment to ensure a perfect fit for peak performance.
What is Shopnomads' return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain apparel and protective gear cannot be returned once the seal is broken.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your gear before your next big game.
Do you offer warranties on professional-grade equipment?
Yes, many of our high-performance items come with a manufacturer's warranty. Specific warranty details can be found under the 'Specifications' tab on the individual product pages.
Can I track my package in real-time?
Absolutely. Once your order is dispatched, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for larger equipment purchases.